Refund & Cancellation Policy
Refund & Cancellation Policy
Our mission at Kidzcubo is to provide entertaining, interesting, and instructive printable worksheets that encourage each child’s creativity and learning. Before making a purchase, there are a few things to consider because our products are digital downloads.
Digital Products- No Returns or Refund
Since all of our worksheet packs are in digital format (PDF), they cannot be returned once you have downloaded and purchased them. Once your order is complete, we are unable to provide refunds, cancellations, or exchanges due to the nature of downloadable files.
Before making a purchase, we advise you to thoroughly read the product descriptions and get in touch if you have any questions. We would love to help out!
Payment Issues or Duplicate Transactions
Don’t worry if you’ve received multiple charges or if there was a technical difficulty with the payment process. Simply email [email protected] with your payment information, including the date, time, and Razorpay transaction ID. We’ll examine it right away and, if necessary, issue a complete refund for the excess within 5-7 business days.
Order Placed By Mistake
Please contact us within two hours of making the purchase if you accidentally placed an order and haven’t downloaded the worksheets yet. On an individual basis, we might be able to cancel and issue a refund if the file hasn’t been accessed.
Need Help Before Buying
We are aware that all parents desire the best for their kids. Feel free to get in touch with us first if you’re not sure which worksheet pack matches your child’s age or interests. We’re glad to help you!